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How long does it take to receive my order?

We strive to deliver all orders within 1-3 workings days (excluding weekends) after the payment is received. If you make your order before 12 pm on Mon-Fri, there is 90% chance your order will be delivered the following day. You can refer to the table below for a more precise estimate.

You will also receive an automated email confirmation once your order leaves our warehouse and an SMS message on the morning of the delivery date.

 

Order Made on First Delivery Attempt Made On
Mon (before 12 pm) Tue (90% chance) or Wed
Mon (after 12 pm) Wed (90% chance) or Thu
Tue (before 12 pm) Wed (90% chance) or Thu
Tue (after 12pm) Thu (90% chance) or Fri
Wed (before 12 pm) Thu (90% chance) or Fri
Wed (after 12 pm) Fri (90% chance) or Sat morning
Thu (before 12 pm) Fri (90% chance) or Sat morning
Thu (after 12 pm) Sat morning (90% chance) or Mon
Fri (before 12 pm) Sat morning (90% chance) or Mon
Fri (after 12 pm) Mon (90% chance) or Tuesday
Saturday Tue (90% chance) or Wed
Sunday Tue (90% chance) or Wed

 

Do note that any change in order might cause a delay in fulfillment. Delivery may also take longer during sale periods (GSS, Christmas) or near public holidays.

If nobody is home at the time of the delivery attempt, you will receive an automated email message or SMS asking you to re-schedule the delivery.

Should there be a 3rd failed delivery attempt, an additional delivery charge will be incurred.

 

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