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What should I do if I received a defect?

You need to notify us of any defects within 7 days of receipt of your item by replying to order/shipping confirmation email or by using this contact form.

To speed up processing time, please provide detailed description and a picture or video highlighting the problem.

Once the defect is confirmed, we will either send you a replacement from our own warehouse or have the supplier contact you directly to exchange.

Have more questions? Submit a request

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