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Do you allow self-collection?

Pupsik Studio now offers a self-collection option at 72 convenient island-wide locations for small packages through our delivery partner, Ninja Van.

The packages must be less than 4kg in weight and sum of 3 dimensions (w+d+h) should be less than 80 cm. Please check that your order does not exceed this weight/size limit before opting for self-collection to avoid any delays in the delivery.


Ninja Box- delivery services via conveniently located automated parcel lockers
Ninja Point - delivery services via conveniently located partner retail stores

To opt in for this service:

When keying in your shipping address details during checkout, instead of your regular address, enter

<Address 1 Code> in the the first line of Address field and
<DP Postcode> in the Postcode field in place of your regular address

<Address 1 Code> and <DP Postcode> correspond to the Distribution
Point of your choice and can be found on this page: https://collect.ninjavan.co/en-sg

 

Example:
Instead of filling in your regular address,
Address 1: 123 Jalan NUS
Address 2: #01-02
Postcode: 123456

Enter:
Address 1: BUMBOX@NUSPGP
Address 2: (optional)
Postcode: 118425

Continue and check out as usual, choosing either Day or Night courier delivery (this choice will later be ignored). Once the package is shipped and reaches the distribution point, you will be notified by SMS to collect the item. The items must be collected within 48 hours.

Note that delivery fee for this service is currently the same as for the regular next day courier delivery. Choose this option if you are rarely at home to receive your parcel or need your package by a certain date and cannot allow any chances of failed delivery.

Have more questions? Submit a request

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